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Excellent, Whitney Rutherford – your quick action to resolve questions such as this and the excellent manner in which you have handled our quest for suitable temporary housing in the Northwest Houston area are the primary reasons why we ultimately decided to select your company for our needs. Your attention to detail and professionalism are greatly appreciated, and I would be happy to reiterate these comments to your supervisor for the record once we’ve settled into the apartment – just advise as to the proper format which I should utilize to submit feedback re the outstanding service which you have provided for my family and I.